Scenario: Government inspector uses FormConnect app for regulatory compliance inspection.

Meet Ralph, a field inspector for the Department of Health. Today, he’s visiting “Healthy Eats” restaurant for a routine food safety inspection. Here’s how the FormConnect app could assist him:

1. Accessing Inspection Checklist & Business Details: Upon arrival, Ralph opens the FormConnect app and retrieves the specific inspection checklist pre-defined for restaurants based on state regulations. He reviews the restaurant’s information, including inspection history, any reported violations, and license details.
2. Inspection & Data Capture: As Ralph walks through the restaurant, he uses the app to:
   • Mark compliance: Electronically check off items on the checklist, indicating adherence to food safety regulations like proper food storage temperatures,hygiene practices, and equipment maintenance.
   • Record observations: Note down any concerns or potential violations witnessed during the inspection, with options to:
   • Attach photos: Capture visual evidence of non-compliant practices or equipment issues.
   • Record specific details: Add comments, measurements, or timestamps for each observation.
   • Use pre-defined dropdowns: Select standardized observations from prepopulated lists for faster data entry.
   • Perform temperature checks: Utilize built-in temperature recording features within the app to document fridge and freezer temperatures directly.
3. Interaction with Restaurant Staff: While explaining his findings and corrective actions to the restaurant manager, Ralph leverages the app to:
   • Share photos: Visually clarify identified concerns and demonstrate necessary improvements.
   • Answer questions and document responses: Capture any questions or clarifications from the manager for follow-up.
   • Collect corrective action plans: Request the manager create and submit a corrective action plan directly within the app for documented violations.
4. Reporting & Compliance Management: Back at his office, Ralph uses the app to:
   • Completes an inspection report.
   • Issue electronic citations for documented violations linking them to relevant regulations and required corrective actions.
   • Assign risk ratings and schedule follow-up inspections.
5. Submitting & Sharing: With a tap,
   • Ralph submits the completed report, citations, risk rating, and scheduled follow-ups to the department’s central database.
   • The app automatically sends a copy of the report to the restaurant, including any violation citations, required corrective actions, and scheduled follow-up information.